Category Archives: risk reduction

Crowdsourcing to Eliminate Hazing: Announcing #40Answers in 40 Days

To promote this year’s National Hazing Prevention Week (September 20-24), the best minds in Greek Life are crowdsourcing their knowledge to provide a comprehensive list of swift and reasoned arguments against the 40 most common excuses for hazing.

Beginning Wednesday, August 11th, this spontaneous team of contributors will blog/tweet/post about a different excuse each day using the Twitter hashtag “#40Answers”.

Some of these excuses might warrant only a short response; others might call for more complex and lengthy explanations.  Contributors are encouraged to use a variety of mediums (blogs, websites, Facebook) that can link back to their Twitter page under the “#40Answers” hashtag.

Once the forty-day countdown is complete, the responses will be compiled, edited and made available for all.  This is likely to become the ultimate resource for fraternity men and sorority women who want to eliminate hazing and provide the true Greek Life experience.

Thanks for your participation and happy tweeting!

***Contributors are encouraged to post a similar announcement on their own blog leading into the campaign.***

Click here to view the calendar and corresponding list of hazing excuses.

Teaching Empathy to Eliminate Bullying: The Reverse Parents’ Weekend

Grade school bullying and fraternity hazing share many of the same root causes.  While the activities might change from one age group to the next, the underlying philosophy of coerced respect remains the same.

As such, fraternities can draw insightful parallels from efforts to eliminate grade school bullying.  One such program, Roots of Empathy (ROE), aims to eliminate bullying by teaching empathy to students as early as preschool.

TIME magazine reports:

One of the most promising antibullying programs, ROE (along with its sister program, Seeds of Empathy) starts as early as preschool and brings a loving parent and a baby to classrooms to help children learn to understand the perspective of others. The nonprofit program is based in part on social neuroscience, a field that has exploded in the past 10 years, with hundreds of new findings on how our brains are built to care, compete and cooperate.

So maybe we’re not going to place a mother and her baby in every chapter home.  But the lesson here is about teaching empathy and living the golden rule.  What are some innovative ways your chapter can teach empathy?  Here is one possibility, the reverse parents’ weekend:

Send every initiate home with a new member for one weekend each semester.  Get to know his family and learn about his background.  When the would-be hazers have a deeper connection with the new members and their families, they’re more likely to form relationships based on common values and shared [positive] experiences rather than faux relationships built on intimidation and coerced respect.  Maybe this would pose logistical problems for large chapters but variations are available.

Greek Life professionals have two favorite reasons for eliminating hazing:

1) Someone could die or be seriously injured.

2) Hazing is against the law and the members responsible could face jail time.

Unfortunately these serious consequences are not compelling to many hazers.  Why?  Because the probability of someone suffering serious injury or going to jail are probably relatively rare for the seemingly harmless hazing.  This, however, should not undermine the importance of eliminating all hazing, not just the pernicious hazing.  Respect yourself and others regardless of age or tenure and the perceived need for respect through coercion disappears.

Where Stereotypes Come From

Out of respect for the sorority and educational institution these students misrepresented, I’ve intentionally removed the organizations’  names.

The following is  a letter of complaint from the venue hosting the sorority’s formal:

Immediately upon their arrival we were informed by the bus drivers that the students were acting belligerent during the ride down and demanded for them to pull over to let them urinate on the side of the road.  When the bus drivers did pull over, they were then stopped by a Butler County sheriff.

When the students arrived around 8:00pm most were already heavily intoxicated and some could barely manage to walk inside the facility. Upon arrival, a male student asked the Lake Lyndsay staff member Yvonne if she had a washer and dryer in the building because he had vomited on his shirt and pants.

A male student apparently became angry and decided to flip the entire appetizer table over. Red meatball sauce splattered all over the carpeted area, along with cheese and other foods that the students proceeded to walk through and ground into the carpet. When Yvonne and Elizabeth ran over to see what had happened, everyone in the area was laughing and would not tell them who the person was that flipped the table, only that it was “some guy.” This resulted in my cleaning crew having to rent a rug cleaner at 12:00am in order to have the carpet clean and ready for the wedding reception we had the next day.

Two male students started to remove their clothing and decided they were going to go swimming in the lake. Yvonne had to threaten to call the police before they agreed to put their clothing back on and go inside the building.

We let the students use our table decorations for free. And they repaid us by taking two of our crystal vases outside and throwing them off of the porch to shatter on the concrete patio below. We now have to inform the brides that are scheduled to use these vases later this summer, that we do not have enough for them to use now due to the fact that they do not make this particular vase any longer.

Elizabeth saw a group of male students on the side of the building laughing, and when both Yvonne and Elizabeth went back later to see what they had done, they found a pile of human feces on the side of the building. There is a huge ornamental concrete lion statue that sits at the front entrance of the building. Someone knocked this over and broke part of the mane off of the lion.

Yvonne found two students in the caterer’s closet having intercourse on top of the stacked tables. Yvonne turned the lights on and told them to “get out now.” The male student proceeded to curse at her and turn the light off. Yvonne turned the light back on and stayed there while they dressed themselves and left the closet.

I also found two students in our Beach House (another rental building on the property) having intercourse. I yelled into the building and told them to get out before I called the police. I then went over to Lake Lyndsay Lodge to tell Yvonne and Courtney. This is when I realized that Courtney was too intoxicated to talk to and there were no adult chaperones representing ______ University whom I could inform. A male and a female student missed the buses, and when we asked them where they were and why they were not able to see the buses pull in and out…they told us that they were picking up trash on the premises.

Thirty seven 30-packs of Natural Light beer was left behind in the building. We had a non-alcoholic wedding reception the next day that gained access to the building at 8:00am…so it was up to us to dispose of this large amount of alcohol.

I have had 13 calls for lost items from this event. This is the most lost item calls I have ever had at any party in twelve years.

We are appalled at the student’s behavior. My husband and I are graduates of _____ University, and we both agree that college students can drink and have a good time, but last Friday was not just a bunch of college students drinking and having a good time. It was a bunch of college students getting totally obliterated and behaving like immature children.

We are tempted to send this story to the newspapers in the surrounding areas to inform parents of future _____  University students just how sororities and fraternities really behave when they think no one school related is watching.

I seriously cannot believe what happened last Friday night. It saddens me to think that this generation of students conduct themselves in this way while in public.

I spoke to a mother of one of the girls in the sorority and told her all that had happened. Needless to say she was also disgusted and very apologetic.

They had a total lack of respect for my family’s business and for this reason among many others; no sorority or fraternity from _____ University is welcome back to Lake Lyndsay ever again. Please inform this chapter they will have to find a new venue for their formal next year.

We obviously are keeping the $500.00 security deposit that was paid for this event. We are not seeking any further payment for the damages, even though the security deposit does not cover repairs made to the building and extra cleaning fees that were incurred.

Don’t want the media to perpetuate fraternity/sorority stereotypes?  Then stop giving them the material.

Random Thoughts

If fraternities are supposed to stand for such values as honor, integrity and respect then why must every national office employ a full-time Director of Risk Reduction?

Why are marketing campaigns to eliminate hazing almost always directed at our our own members rather than the general public?  Isn’t it pathetic that we should have to convince our own members that the mission of our organization is in fact good?

The few chapters that are either too cool or too dysfunctional to attend Grand Chapter will inevitably complain the most about the new bylaws and policies they didn’t bother to vote for.

If chapters are so proud of their diversity, loosely defined, then why do pledge programs insist on making everyone the same (“our #1 goal is to mold a united pledge class”)?

If hazers are so confident that arbitrary harassment builds brotherhood then why not advertise every activity and expectation during recruitment?

And if hazers are so confident that hazing has an ounce of relevance to real life then why don’t they list “endured hazing pledgeship” on their resume?  Or do they understand that no employer would take them seriously?

Why do some chapters spend more time developing marketing campaigns to make themselves look good rather than actually being good in the first place?

Why do chapters spend so much time trying to motivate members for recruitment rather than just recruiting people who don’t need to be motivated?

If hazing is supposed to teach respect then why are the loudest proponents of hazing always the least respected members in the chapter?

How Econ 101 Teaches us to Eliminate Hazing

With the best of intentions, Greek life professionals are quick to cite that tragic example as chief justification for eliminating hazing.  But does this actually work?

Tragic examples of hazing-related deaths provide compelling reasons to eliminate pernicious hazing.  Unfortunately, however, these tragic examples based on emotion alone only have a fleeting effect.  When the tragic memory fades, it’s back to business as usual.  What’s more, eliminating only the life-threatening activities isn’t good enough, for the seemingly harmless “boys being boys” hazing inevitably escalates over time.

In other words, referencing the tragic hazing death does not motivate most people to eliminate, for example, house chores or running errands for brothers.  The personal servitude model of candidate education seems harmless on the surface but it sows the seeds for more dangerous hazing later down the road.

So how can Greek life professionals effectively reason against the arbitrary activities that many people regard as harmless?  One possible answer lies in one of the tenets of basic economics: opportunity cost.

The opportunity cost of hazing

If you’ve ever taken an intro to economics course, your first lecture was probably about opportunity cost–the relationship between scarcity and choice.  The cost of a choice is everything else we could have done with that time or money.  We face trade offs in our choices every single day:

By attending college we forgo the money we could have earned working full time.

By attending Thursday’s happy hour we forgo the time we could have spent studying for Friday’s midterm.

By playing video games for hours we forgo the time we could have spent writing a family member or calling an old friend.

Like individuals, fraternities also make decisions on allocating scarce resources.  In essence, opportunity cost helps us identify the best use of our most valuable resource: time.

Aside from freak accidents, house chores and other forms of personal servitude don’t pose much risk for personal injury or death.  But there’s an equally compelling reason to eliminate the arbitrary activities along with the more dangerous ones: they’re an utter waste of time.

Think of all the time-wasters many chapters accept as given:

All that time wasted memorizing Sigma Nu history (most of which is forgotten after initiation) could have been spent studying for midterms or participating in another campus organization.  (No, memorizing Sigma Nu history isn’t necessarily a waste of time.  See “Sigma Nu History Isn’t Just for Candidates“)

All that time wasted cleaning the house after brothers trashed it the night before could have been spent participating in community service projects, studying, calling home, etc.

And the examples could go on forever…

Sigma Nu was founded and still exists today for a specific purpose: To prepare ethical leaders for society.  The aforementioned activities may not be dangerous but they’re just as ill-advised.  Why?  Because they rob our candidates of precious time that could have been spent more productively.

The Shocking Reality of Irony

Irony can oftentimes be humorous, but in many other instances it can be disappointing or downright sad.

How would you feel if you opened up your local newspaper and read the following headline:

“Anti-hazing fraternity closed due to hazing.”

‘Living our Values’ isn’t just a catchy phrase or some arbitrary title for a LEAD session.  It’s what we’re supposed to do on a daily basis.  To live our values, we must understand them, lest we’re forced to swallow the bitter pill of irony.

Why People Conform

“Be Yourself” is one of the most repeated and accepted axioms of our time.  But is conformity inherently bad?  It’s natural, after all, to surround ourselves with like-minded people who share common tastes and preferences–the very foundation of social relationships.  An entire chapter with Costas, Croakies and Top Siders isn’t necessarily a bad thing.

But when conformity takes the form of groupthink and impairs our ability to make rational decisions, the results can be disastrous.

This PSYBLOG post lists ten factors that contribute to conformity.  Here are just a few:

2.  Dissent

As soon as there’s someone who disagrees, or even just dithers or can’t decide, conformity is reduced. Some studies have found conformity can be reduced from highs of 97% on a visual judgement task down to only 36% when there is a competent dissenter in the ranks (Allen & Levine, 1971).

Dissenters must be consistent, though, otherwise they’ll fail to convince the majority.

Indeed, all it takes is one dissenting voice to avoid a bad idea.

5.  Need for structure

While personality might not be as important as the situation in which people are put, it none the less has an effect. Some people have more of a ‘need for structure’ and consequently are more likely to conform (Jugert et al., 2009).

Teaching “time management” is often used as a facade for expecting candidates to adhere to arbitrarily busy schedules.

9. Social Norms

Other people affect us even when they’re not present. Whether or not we recycle, litter the street or evade tax often comes down to our perception of society’s view. Most of us are strongly influenced by thinking about how others would behave in the same situation we are in, especially when we are unsure how to act (Cialdini, 2001).

The higher we perceive the level of consensus, the more we are swayed. We are also more easily swayed if we know little about the issue ourselves or can’t be bothered to examine it carefully.

Unfortunately, many candidates who join hazing chapters falsely believe their experience to be the norm.

Don’t Drink the Hazing Kool-Aid: Lessons from Jonestown

Jim Jones, Peoples Temple founder

I watched a documentary on Jim Jones and the Peoples Temple last weekend and couldn’t help but relate some of the underlying causes to fraternity life.  No, I’m not suggesting that fraternity life is becoming a socialist utopia turned forced-labor camp; comparing is not equating and few analogies are perfect.  But attempting to understand why 909 people were convinced by a toxic leader to commit mass suicide holds lessons on how groups of good people can make bad decisions.  Here are a few of the parallels:

1.  Total denial of reality

Throughout the documentary members of the Peoples Temple repeatedly claim, “[Jonestown] is heaven on Earth,” or “I’ve never been so happy in my entire life.”  This false sense of reality continued even to the day Jones ordered his followers to inject their children with cyanide-laced kool-aid, just before committing their own suicide.

For some reason student leaders tend to overestimate the current performance of their organization.  I’ve heard too many times, “Everything is going great, couldn’t be better,” from a chapter with lousy grades, low numbers, no campus involvement and multiple hazing investigations.  Identifying and acknowledging a problem is the first step to becoming an excellent chapter.

If personal servitude is the core philosophy of your chapter’s candidate education program but you’ve convinced yourself it’s not hazing (and you tell everyone “we’re a non-hazing chapter”) then you are denying reality.

It’s no coincidence that the All Chapter LEAD Session on Accountability includes “See It” and “Own It” in the four-step model.

2.  The dangers of good intentions

We’ve all heard of the famous road paved with good intentions.  Jim Jones preached about peace, justice, equality and other such virtues during service at the Peoples Temple.  Sounds good, right?  Who wouldn’t be for justice and treating people fairly?  On the surface Jones preached the virtues of the Bible, but it quickly became apparent (evidently not for the church’s members) that he maintained a deeper agenda: absolute control over his followers.

Jones even cajoled members into donating their life savings to the church.  People sold their homes, cashed in their retirement savings, quit their jobs and turned all belongings over to the collective.  In turn, members were provided with food, health care, housing and a community of people for life.

Were members of The Peoples Temple more gullible than the average person?  Did Jim Jones prey upon the poor and undereducated?  Maybe, maybe not.  Either way, the ash heap of history contains countless groups of perfectly sensible people who were duped into bad decisions (or even suicide, in this case) by the allure of good intentions.

Ask any Marshal the goal of his candidate education program and you’re sure to get this answer: “We want the candidates to bond together, learn the history, and prove they’re worthy of initiation.”  Who could argue with that?  We can’t just initiate anyone, right?  Isn’t  a brotherhood supposed to bond?

But what happens when “learning the history” becomes public quizzing sessions of arbitrary yelling?  Or when “proving you’re worthy of initiation” becomes running errands for brothers or completing other arbitrary tasks?  Or when “candidate class bonding” becomes public embarrassment or even worse?  Watch out for the bait-and-switch of good intentions for other hidden agendas.

Hazing is often perpetuated under the guise of good intentions: bonding, building better men and teaching history.  But the new student leader isn’t falling for it any longer.  The emerging student leader recognizes hazing for what is is: a system for deadbeat brothers to gain unearned respect and a source of entertainment for the others.  Deadbeat members should be asked to leave, and those who joined to be entertained should reread their candidate Ritual ceremony.

3. Waiting for disaster to acknowledge the need for change

How many times have we seen a community “come together” in the wake of some tragedy?  Why should it take the preventable death of a student for the Greek life community to put the rivalries aside and support each other?  Why do some chapters only understand the connection between risk reduction guidelines and valid insurance until after tragedy strikes?

Once Jim Jones moved his Peoples Temple from northern California to Jonestown, French Guiana, it should have become clear that something wasn’t right.  But the members continued to deny reality and accepted Jones’ sermons as absolute truths.

Jones became increasingly authoritarian, irrational and hysterical; his sermons shifted from discussions of equality and justice to instilling a constant sense of fear among the members.  The collective utopia started to look more like a forced-labor camp than the promise land.

Other members of The Peoples Temple must have known about the giant stash of cyanide.  Jim Jones even held trial runs of his plans to commit mass suicide.  But no one said anything until it was too late.

Lessons learned?

So what does this extreme example of groupthink and mass delusion have to do with fraternity life?  While we aren’t headed for the mass hysteria that ended in a tragedy like Jonestown, we can recognize that groups of intelligent college men are capable of making bad decisions–albeit on a much smaller scale.

By now you’ve probably realized the origin of the popular phrase, “Don’t drink the Kool-Aid.”  Next time your chapter is coalescing around a bad idea, you be the one to recognize it and do something about it.  Don’t drink the hazing Kool-Aid.

-Nathaniel Clarkson

Five Musts For Leaders

Another great post over at the Washington Post leadership blog:

1. Be present and accessible. More than usual. More than ever. Helps a lot to be seen. “Management by Walking Around,” as Peters and Waterman wrote almost 30 years ago, is more critical now than ever before. C.P. Snow wrote in the late 50s that leaders “must never absent themselves during times of crisis.” Be there. Now. Visible.

Perhaps this advice applies more to the closed-door office manager who never gets any ‘facetime’ with the employees.  But this applies to fraternity officers too.  The beginning of a new year is as good a time as any to finally rid your chapter of some questionable traditions.  Simply being present in a different way can make a big difference.

2. Communicate obsessively about:

– The challenges facing the organization and a frank and clear, step-by-step on what must be done.

– The fact that we’re all in this together, that our fates are correlated and that the only route to success is more transparency and more collaboration.

– What’s important — often forgotten, even in good times.

It’s so easy for chapter officers to get consumed by the day-to-day activities: submitting paperwork to the student activities office, completing annual reports, preparing for meetings and the list goes on.  But don’t forget about the important-but-not-urgent matters.  For instance, clarifying the vision and strategic goals of your chapter and including the members in this process.  Is it written down?  Posted in the chapter home?  Talked about at every meeting?

4. You are not alone. Abandon that susceptible ego, the dangerous delusion, that you alone can solve the problem or invent new strategies that will, with one wave of the wand, guarantee future success, that asking for help isn’t, er, manly.

There’s a common denominator between excellent chapters: they have excellent chapter advisors (and they actually utilize them).  It might be tough for some officers to admit, but you can’t do everything yourself.  So beginning this week, call your chapter advisors and invite them to lunch.  Stop by your Greek advisor’s office and say hello.  Tell them what’s going on and ask for some advice.

#4 Continued:

You have to quickly identify trusted colleagues within and others, outside the cocoon of the C-suite, for their advice. During crises, the tendency of top management is to circle the wagons.You must have a network of mavens and others whose experience and expertise can make a huge difference?

Sometimes people make mistakes, crises happen.  In such cases circling the wagons is one of the worst things you can do (remember, even excellent chapters make mistakes from time to time.  The difference is that they actually utilize their resources).  Don’t wait around for someone else–school administrators or the General Fraternity–to fix a problem for you.  Greek Life professionals are resources, not babysitters.  If you seek our advice to change something, we’ll drop everything to help.

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Why Good People Make Bad Decisions

I’m currently re-reading The Lucifer Effect: Understanding How Good People Turn Evil by Philip Zimbardo. I’m still amazed with how relevant the book’s message can be to group culture and specifically fraternity and sorority life. Here are some excerpts from the introduction:

The Lucifer Effect is my attempt to understand the process of transformation at work when good or ordinary people do bad or evil things. We will deal with the fundamental question “What makes people go wrong?” But instead of resorting to a traditional religious dualism of good versus evil, of wholesome nature versus corrupting nurture, we will look at real people engaged in life’s daily tasks, enmeshed in doing their jobs, surviving within an often turbulent crucible of human nature. We will seek to understand the nature of their character transformations when they are faced with powerful situational forces.

When I first read the book, I was initially turned off by what I mistakenly thought was the author’s dismissal of personal responsibility. I falsely thought (before finishing the book) Zimbardo’s conclusion was that humans should not be held responsible for bad or evil behavior because we are only products of our group’s culture. But Zimbardo cleared up this misconception just a few pages into the book:

Throughout this book, I repeat the mantra that attempting to understand the situational and systemic contributions to any individual’s behavior does not excuse the person or absolve him of her from responsibility in engaging in immoral, illegal, or evil deeds.

And Zimbardo explains here how he concludes the book on a positive note, with a discussion of heroes:

We have come to think of our heroes as special, set apart from us ordinary mortals by their daring deeds of lifelong sacrifices. Here we recognize that such special individuals do exist, but that they are the exception among the ranks of heroes, the few who make such sacrifices. They are a special breed who organize their lives around a humanitarian cause, for example. By contrast, most others we recognize as heroes are heroes of the moment, of the situation, who act decisively when the call to service is sounded. So, The Lucifer Effect journey ends on a positive note by celebrating the ordinary hero who lives within each of us.

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